by michelle | Apr 17, 2016 | General Business
Focus. As an entrepreneur it is vital – and often the most difficult thing to achieve. I like to think I look like I’ve got it all together, but I know the truth. In my brain all the tabs are open all the time.I sit down in front of my laptop prepared to begin a...
by michelle | Apr 13, 2016 | General Business, Grow Your Business
This morning I spoke to a potential client. She had been referred to me by a friend who knew I could help her with a website for her new business. And I could. I could build her an amazing website, complete with bells, whistles, e-commerce, SEO, sliders,...
by michelle | Apr 3, 2016 | General Business
Don’t Panic! These words do little to help when something goes wrong. Your instinct IS to panic.Everyone who has ever owned a website, social media account, or email address has, at some point in time, had a moment of sheer terror: the white screen of death, a...
by michelle | Mar 31, 2016 | General Business, Grow Your Business, Marketing Tips
It’s true. There is marketing that money can’t buy. (And that’s not easy for a marketer to say.)As a small business owner, it is important to spend your marketing dollars wisely. Great investments include investing in an optimized, user-friendly...
by michelle | Mar 18, 2016 | Customer Service, General Business, Grow Your Business
Everyone has a bad customer service story. Whether you had slow service at a restaurant or waited in line at a grocery store only to have the cashier smash your bread. Bad customer service is everywhere.Good customer service is everywhere, too. But no one talks about...
by michelle | Feb 20, 2016 | General Business
Once upon a time, any business whose check would clear was a potential client. I had no idea what marketing integrity even was. In those days I worked with almost anyone. I was new. I was eager. I wanted to grow my portfolio.Those days are over. I am now a marketing...
